Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by silicoflagellated. It is designed to ensure transparency and fairness while providing maximum legal protection to silicoflagellated. By using our services, you agree to comply with this policy.

Scope and Applicability

This policy applies to all customers who purchase services from silicoflagellated. It governs all transactions conducted through our website and is applicable to all users regardless of their location, provided they engage with our services.

Definitions

  • Services: Refers to all travel-related services offered by silicoflagellated, including but not limited to bookings, reservations, and travel packages.
  • Customer: Any individual or entity that purchases services from {{SITE_NAME}.
  • Refund: The return of funds to the Customer for services not rendered or canceled in accordance with this policy.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • Services were not provided as agreed upon at the time of purchase.
  • The Customer cancels the service within the specified cancellation period, as detailed in the service agreement.
  • Services were significantly altered or not delivered in accordance with the description provided at the time of booking.

2. Cancellation Policy

Customers may cancel their bookings as follows:

  • Cancellations made more than 30 days prior to the scheduled service will receive a full refund.
  • Cancellations made between 15 to 30 days prior to the scheduled service will incur a 50% cancellation fee.
  • Cancellations made less than 15 days prior to the scheduled service are non-refundable.

3. Requesting a Refund

To request a refund, Customers must:

  • Contact silicoflagellated via email at [email protected] or phone at +810609328709.
  • Provide proof of purchase, including booking reference number and payment details.
  • Submit a written request for a refund, detailing the reason for the request.

4. Processing Refunds

Refund requests will be processed within 14 business days of receipt. Refunds will be issued using the original payment method unless otherwise agreed upon. silicoflagellated reserves the right to deny refund requests that do not comply with this policy.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Adhere to the cancellation timelines specified in this policy.

Limitations and Disclaimers

silicoflagellated shall not be liable for any indirect, incidental, or consequential damages arising from the cancellation of services or the denial of a refund. This includes, but is not limited to, loss of profits, loss of business opportunities, or any other losses incurred as a result of reliance on this policy.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. silicoflagellated is committed to protecting the privacy and security of our Customers' information.

Changes to Policy

silicoflagellated reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: silicoflagellated
Phone: +810609328709
Email: [email protected]
Address: Shinjuku Park Tower, 3-7-1 Nishi-Shinjuku, Floor 18, Office 45, Shinjuku-ku, Tokyo 163-1036, Japan.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Japan.